Privacy Policy
Last Updated: 04.2025
At Pristine Home Care, your trust means everything to us. We are committed to protecting your privacy and the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, interact with our services, or contact our team.
Information
We Collect
We collect information to better serve you and to help guide you through the home care process with clarity and compassion.
Personal Information You Provide:
- Name
- Phone number
- Email address
- Zip code or location
- Information about your
- care needs or interests
- Employment information (for job applicants)
Automatically Collected Information:
- IP address
- Browser type
- Device information
- Website usage data (via cookies and analytics tools)
How We Use
Your Information
We use the information we collect to:
- Respond to inquiries and connect you with services
- Help you begin or transfer home care services
- Process job applications
- Improve our website, content, and outreach
- Send updates, newsletters, or follow-ups (with your consent)
We do not sell your information to third parties.
Sharing
of Information
We only share your information when necessary and in the following cases:
- With service coordinators or partners as part of your home care
- enrollment (with your permission)
- With vendors or contractors who support our operations (under strict confidentiality agreements)
- If required by law, court order, or to comply with legal obligations
Your Rights
and Choices
You have the right to:
- Request a copy of the information we hold about you
- Ask us to update or correct your data
- Withdraw your consent at any time
- Request deletion of your personal information
(subject to certain exceptions)
To exercise any of these rights, please contact us at privacy@pristinehcs.com or call (215) 621-7431.
Cookies
and Analytics
We use cookies to improve website functionality and user experience. These small data files help us understand how our site is being used and where we can improve.
You can manage cookie settings through your browser preferences.
Data
Security
We take your privacy seriously and use technical, administrative, and physical safeguards to protect your information from unauthorized access or misuse.
Data Minimization and Retention:
- We only collect the information necessary to provide quality care and service.
- Information is retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
We regularly review and update our data security practices to respond to emerging threats and maintain your trust. While no system can be guaranteed 100% secure, we take proactive and ongoing steps to protect your information as if it were our own family’s.
Children’s
Privacy
Our services are intended for adults 21 and older. We do not knowingly collect information from children under the age of 13.
Updates to
This Policy
We may update this Privacy Policy occasionally to reflect changes in laws, technologies, or services. The “Effective Date” will always indicate the most recent update.
Contact
Us
If you have any questions about this policy or how we protect your privacy, please reach out.
Pristine Home Care
5924 N Broad Street,
philadelphia, PA 19141
(215) 621-7431
privacy@pristinehcs.com